Frequently asked questions
The questions we are asked in almost every first call, answered in full so you can decide before you pick up the phone.
How quickly can you start a new project?
Discovery calls are usually available within two to three business days. Once a proposal is signed, most projects begin within two to four weeks depending on the current schedule. Urgent stabilisation work on a broken production system is handled sooner where we can.
Do you work with clients outside California?
Yes. We work with businesses in all fifty states and run remotely by default, with scheduled video calls and a shared project board. Clients near Fresno are welcome to visit the studio in Sanger by appointment.
Who owns the source code?
You do. On final payment, all custom code, design files and documentation transfer to your business, and repositories, hosting and third-party accounts are registered in your name from the start.
What happens if the project takes longer than estimated?
Fixed-scope work stays at the agreed price; absorbing our own estimating errors is our responsibility, not yours. Additional time caused by new requirements is quoted separately and only proceeds after you approve it in writing.
Can you take over software another developer built?
Frequently. We begin with a paid audit — usually one to two weeks — that reports on code quality, security, hosting and risk, then recommends repair or rebuild with cost ranges for each. You are free to use that report elsewhere.
Do you provide hosting?
We can set up and manage hosting on AWS, DigitalOcean or standard cPanel hosting, always under an account you own. Infrastructure costs are billed to you directly at cost; we charge only for management inside a support plan.
How do you handle confidential or sensitive data?
We sign NDAs on request, restrict access to team members working on your project, use least-privilege credentials, and keep client data in US-based infrastructure. Details are set out in our Privacy Policy.
What is your typical team size on a project?
Between two and four people: a delivery lead, one or two engineers, and a designer during the design phase. The same people stay with your project from start to finish.
Do you offer support after launch?
Yes. Every launch includes a fourteen-day free bug-fix window. After that you can choose a monthly care plan or simple hourly support — there is no obligation to keep paying us to own your product.
What if we need to pause the project?
Pauses are fine with reasonable notice. Work completed to date is invoiced, everything produced is handed over, and we agree a restart window so your place in the schedule is protected.
Do you sign non-disclosure agreements?
Yes, we sign client NDAs before discovery whenever requested, and we can provide our own standard mutual NDA if you prefer to start from a template.
How do I get a quote?
Use the contact form, email admin@enterapp.co or call +1 (615) 802-7124. We reply within one business day and only ask for a call once we have understood the request in writing.
Still have a question?
Email admin@enterapp.co or call +1 (615) 802-7124. Daniel answers most enquiries personally.
Contact EnterAppLet's scope your project together
Send us a short description of what you need. Daniel or a senior engineer will reply within one business day with honest feedback, a rough budget range and a realistic timeline — no sales scripts.